Envirly by Quantifier and Seris Konsalnet Partnership

Seris Konsalnet is a market leader in physical security and monitoring in Poland. As one of the largest companies providing security and cleaning services, it is part of the international SERIS Group, one of the global leaders in the security industry. In Poland, it has been ensuring the safety of many companies, public institutions, and households for over 30 years.

Number of employees: 20,000
Reporting year: 2024
Year founded: 1994

Reporting scopes

Scope 1 – Direct emissions
Scope 2 – Electricity
Scope 3 – Employee commuting and business travel
Scope 3 – Waste
Scope 3 – Leased assets
Scope 3 – Purchased goods and services

Results analysis

Introduction

For years, Seris Konsalnet has been creating and supporting initiatives that align with sustainability today. Efforts to reduce environmental impact include, among others: lowering the carbon footprint by reducing electricity consumption, implementing eco-driving procedures for the company fleet, and distributing environmentally friendly cleaning chemicals as part of the cleaning services provided. In addition, Seris Konsalnet continuously builds partnerships with educational institutions and supports charitable organizations. By employing people with disabilities and developing policies that prevent discrimination in recruitment processes or access to promotions, the company fosters an inclusive and welcoming workplace.

Motivation for launching sustainability initiatives

Seris identified the need to structure its sustainability activities, guided by both regulatory and business factors. While upcoming ESG reporting regulations are important, they are not the only motivator. Seris Konsalnet sees them as an opportunity to build long-term value and competitive advantage.

One of the key drivers was the growing importance of sustainability in the value chain. The company’s contractors increasingly verify compliance with ESG standards, which influences the standards of cooperation. Seris concluded that a proactive approach in this area will not only make it easier to maintain relationships with business partners, but will also open the door to new market opportunities.

Seris sees ESG reporting not only as an obligation, but above all as an investment in the future. Transparency in sustainability activities helps build trust among stakeholders, strengthen brand reputation, and attract conscious consumers and partners.

Challenges

One of the biggest challenges Seris faced was employees’ concerns about the level of disclosure and detail required by the CSRD Directive. The reporting guidelines, the ESRS, include more than 1,000 data points to be disclosed, often highly detailed, whose materiality had to be assessed from the perspective of the company’s business activities.

A broad education effort and open discussions with Envirly experts played a key role in shifting the approach, emphasizing that sustainability reporting will soon be as important as financial reporting and will involve similar obligations and consequences in the event of non-compliance. Thanks to training and shared commitment, ESG was gradually introduced as an important element of the everyday work of Seris teams.

Partnership overview

Seris was looking for a partner that would not only help identify the points required for reporting, but also support the company in the day-to-day transformation of its processes. That is why Envirly was selected, a company providing both advanced reporting technology and support from experienced experts. The cooperation began with training for the supervisory board, management, and employees, followed by a double materiality assessment.

Project delivery and work organization

On the Seris Konsalnet side, the project is coordinated by a person previously responsible for CSR and marketing, who also undertook ESG studies to better understand the specifics and scope of upcoming requirements.

“Aware that reporting cannot be confined to the competencies of a single person, we started creating working groups that include representatives of individual business areas. Members of these groups understand the processes behind the services we offer to the market, where the data for the report is collected. By bringing them together into teams, we were able to jointly capture the key reporting aspects from the perspective of our impacts, as well as the organization’s financial impacts, and to develop a reliable approach to the data we provide.”

– summarizes Magda Nojszewska.

Benefits of sustainability reporting

This also includes building a competitive advantage in the market:

“As a company providing outsourcing services in Poland, we operate in a price-driven market. The challenge is building added value and innovation in services when client expectations focus on the most cost-efficient approach. The effect of the CSRD Directive supports a shift in expectations regarding both how and what we deliver. It highlights what we do and how we do it for the local community and for our employees. In addition, already around 30% of our key clients ask us for carbon footprint reports, our EcoVadis rating, or what stage we are at in preparing for CSRD-compliant reporting.”

– notes Magda Nojszewska.

What experience from the sustainability reporting process can Seris share?

“Above all, don’t delay taking action. The reporting obligation for companies was recently incorporated into Polish regulations, so it has become a fact. Even if your company is not yet required to report for 2024 or 2025, stakeholders such as financial institutions or listed companies will be obliged, within their value chains, to ask their suppliers about ESG aspects, regardless of the size of their operations. Additionally, it is worth tracking new EU regulations linked to social or environmental issues, which already affect or will soon affect how your business operates. The sooner you start preparing to collect data, the less self-inflicted pain the process will be for the organization. Your experts will gain time and space to translate the reporting revolution into value for your business.”

– concludes Magda Nojszewska, Marketing and ESG Director at Seris.